Enhancing the professionalism of financial advisors in the best interests of the consumer

Event information for Saugeen

 Event Detail
Organized by: Chapter     
Event Title: ARMED: Advisor Risk Management Education Day  Event Type: Seminar 
Start: 11/6/2015 End: 11/6/2015 Start Time: 9:00 AM End Time: 2:00 PM
We are pleased to announce this upcoming Advisor Risk Mangement Education Day to be presented by Robbert J. McIntosh, CRM, RIB, Executive Director of Advocis Broker Services Inc.  this half day session qualifies for a  5% discount on APA loss control coverage and includes the following 3 seminars:

Building a Protected Practice (1.5 CE Credit)
Description: Advisors are focused on what they do best — building their business and providing
advice and services that protect their clients and families. All too often, though, advisors don’t pay
the attention to compliance and best business practices they need to in order to ensure their own
safety. This seminar, “Building a Protected Practice”, focuses on essential business practices that advisors
can employ in their practices every day to protect themselves from errors, mistakes and problems that
can lead to claims. A protected practice is a better practice, both for the advisor and their clients.

Navigating the Claims Process (1.5 CE Credit)
Description: What really happens when an advisor is faced with a claim? Navigating the claims management
process can be a confusing and daunting task. This presentation takes advisors from claims notice
to settlement, offering a full understanding of how advisors can work with claims managers whose
purpose it is to defend them. Topics covered include: why claims occur; common causes of claims; early
warning signs of a potential claim; getting to know the claims management team; the claims life cycle;
the review and investigation process; methods of negotiation and mediation; what not to do when a
claim occurs; types of conclusion and settlement; and the claims legacy on an advisor’s record.

Bad to Worse: Advisor Mistakes in the Claims Process (1.5 CE Credit)
Description: It takes a team to manage the claims process! When a claim happens, the worst thing an advisor can do is try to take it on on their own. This seminar provides a basic review of the claims management process
and on the members of the claims management team, with the focus on mistakes that can be avoided
by an advisor in the process that can expose the advisor to even greater risk.

Agenda: 8:45 Registration

9:00 to 10:30 Session 1 Building a Protected Practice

10:30  Coffee Break

10:45 - 12:15 Session 2  Navigating the Claims Process

12:15 - 12;45 Hot luncheon Buffet

12:45  - 2:15 Session 3 - Bad to Worse: Advisor Mistakes in the Claims Process  
CE Credits: 4.5 
Robbert J McIntosh, CRM, RIB, Executive Director, Advocis Broker Services Inc. 
In the role as the Executive Director of Advocis Broker Services Inc. Robbert is responsible for the day-to-day operations and plan execution of
the strategic priorities of Advocis Broker Services and the Advocis Protective Association. Advocis Broker Services is dedicated to managing the APA Errors & Omissions
Insurance Program and delivering excellence in member service. Robbert’s primary role encompasses developing and maintaining communications and operations
support between the Boards and Committees of the APA and ABS, managing broker administration activities, along with underwriter and claims management organizations.

During Robbert’s 15 years of experience in the not-for-profit professional association market, he joined CAIFA in 2001 while becoming involved in infrastructure support for the Advocis E&O sponsored program in 2004. Robbert has a professional background in Information Technology, Risk and Records Management. He is a licensed Property & Casualty Broker and a Certified Risk Manager. Previously, Robbert held the position of Director Information Technology with CAIFA/Advocis and lead an enterprise technology platform transition for the association.

Prior to CAIFA/Advocis, Robbert was the Senior Business Analyst at the Institute of  Chartered Accountants of Ontario. He was responsible for the implementation of the
association management systems and accounting software over a national wide area network for the Institutes of Chartered Accounts of Ontario, Saskatchewan, Manitoba,
and British Columbia.
Location Best Western Inn on the Bay
1800 2nd Avenue East
Owen Sound, ON N4K 5R1
Contact Rachel Desmarais
519-416-1600 X 22

Registration Information -
  Early Bird Fee Regular Fee Late Fee
Fee apply date ->   6/1/2015     
For Member: $ $20.00 $   
For non-member: $ $20.00 $