Frequently Asked Questions (FAQ)

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    What is Advocis' policy for canceling a course, i.e., returning books?
    How soon after signing up for a course will I receive my materials? What will be included?
    How soon after I complete my course will I receive my course completion certificate?
    What is the process for rewriting a test or exam?
    How can I qualify for an exam or assignment extension?
    When will I receive my confirmation of enrollment?

    Why is my online course activated when I sign up, shouldn't it be activated when I receive the course material?
    What is Advocis' policy on returning disclosure forms (life insurance replacement forms) that have been ordered?
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