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What you need before you log on
You will need to have the following information handy:
- your current Level I (if you're upgrading to a Level II) or Level II licence
- your home and business addresses
- your continuing education credits
- the name of your errors and omissions insurance company, and your policy number, and
- your examination date, location and marks (if you're moving from Level I to Level II).
If you're renewing, or moving from Level I to Level II at the time your current licence expires, you will need a valid VISA, MasterCard or American Express credit card in your name.
Renewals and upgrades
You can automatically renew your Level II agent licence, or move from a Level I to Level II. There is no additional fee to complete this transaction electronically. In the future, FSCO expects to expand the e-licensing system to allow access to new Level I life agents.
Step-by-step instructions
From the drop-down menu on the left side of the FSCO web site home page,
- choose "Licensing", then "Licensing" again
- then "Agents Licensed in Ontario - Full Listing"
- enter your last name in the Agent Last Name field and click "Search"
- from the results, click on the "Agent Licence No." to the left of your name, and the system will begin to guide you through the licensing process.
Security
Advanced security features in the system help prevent unauthorized use of the information you provide. For maximum security, you need a 128-bit encryption in your browser. To obtain information about this, consult the "Help" function in your browser or phone your
Internet service provider. Also, your computer must be capable of running either Microsoft Internet Explorer 4.0 or higher, or Netscape Navigator 4.77 or higher. To protect your credit card information, a certified third party payment company processes this information on behalf of FSCO.
You're ready to go!
Your licence renewal as a Level II agent or your move from Level I to Level II will be effective as soon as you complete the on-line application and pay your licensing fee.
Proof of updated licence
Once you have successfully renewed your licence or moved from Level I to Level II (either on-line or through a paper application), the agent licensing information on the FSCO website will be updated immediately and will prove that you hold a valid life agent licence. However, if you still wish to have a paper licence, you can request it when completing your Internet application.
Questions
If you have questions, want details on how the online agent licensing system works, or need a copy of the paper application form (it has recently been updated), go to the FSCO web site and click under "What's New" and then "Forms". You may also email your questions to FSCO at elicence@fsco.gov.on.ca from this site, or call (416) 250-9209 (toll free at 1-800-263-0541) during regular business hours, Monday to Friday from 8:30 a.m. to 5:00 p.m.
Canada's first online life agent licensing system
In Ontario, you can now renew your Level II life agent licence or move from Level I to Level II, on-line, 24 hours a day, 7 days a week from virtually anywhere.
It's convenient, secure, and most of all, fast. According to the Financial Services Commission of Ontario (FSCO), the province's insurance regulator, it takes an average of 15 minutes to complete the process on-line.
Go to www.fsco.gov.on.ca
From the drop-down menu,
- choose "Licensing", then "Licensing" again
- then "Agents Licensed in Ontario - Full Listing"
- enter your last name in the Agent Last Name field and click "Search"
- from the results, click on the "Agent Licence No." to the left of your name, and the system will begin to guide you through the licensing process.
When you go the "electronic way" to renew your Level II licence, or to move from Level I to Level II, there is no additional cost.
Security
To ensure your personal and banking information is properly protected, FSCO is using the most advanced security features available, and a certified third-party firm for processing your payments. For maximum security, you need a 128-bit encryption in your browser. You should note that your computer must be capable of running either Microsoft Internet Explorer 4.0 or higher or Netscape Navigator 4.77 or higher. Please check with the help file on your internet browser for the set up of your computer, or contact your Internet service provider for help.
What you need
Here's what you need to use the online licensing system on FSCO's web site:
- Your current Level I or Level II licence
- Home and business address information
- The name of your errors and omissions insurance company, and your policy number
- A valid VISA, MasterCard or American Express Card in your name, if your licence is experiencing
- Examination results – date written, location and marks (if you're moving from Level I to Level II).
For more information
To continue to submit an application in the traditional way, please remember you must use the updated paper version. To prevent delays in processing, make sure you fill in your form completely, accurately and legibly.
If you have questions, want more details, or need a copy of the paper application form, go to the FSCO web site www.fsco.gov.on.ca and click under "What's New" and "Forms". Or call (416) 250-9209 (or toll free at 1-800-263-0541) Monday to Friday from 8:30 a.m. to 5:00 p.m. You can also email your questions to: elicence@fsco.gov.on.ca.
Remember, in order to legally sell life insurance in Ontario, life agents must have a valid licence
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