Enhancing the professionalism of financial advisors in the best interests of the consumer


Course Code 504


CHS™ Critical Illness, Long-term Care and Group Living Benefits

Format: Self Study
CE Credits: 30
Pre-requisite: None
Study Hours: 83 hours
Member: $395.00*
Non-Member: $595.00*
* plus shipping and applicable taxes

NEW! Students can now access the CHS 504 content online!

With the purchase of this course, students have access to:

  • Online study content searchable by study section
  • Online Practice Quiz Tool designed to test your knowledge on the module and help better prepare you for the module quiz and exam
  • Online Glossary set up as an indexed tool that is accessible anytime

This online course provides a comprehensive review of two special living benefits products — critical illness and long-term care — while considering key topics such as product design, pricing, marketing, underwriting and claims.

Group living benefits are identified and reviewed within the context of providing protection to employees in the workplace, including short-term and long-term disability insurance, dental and health insurance and flexible benefit and employee assistance programs.


Target Audience:

Financial advisors considering the integration of living benefit products into financial planning strategies

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Learning Objectives:

Critical illness

  • To appreciate the unique challenges in underwriting applications for critical illness, and the importance of the advisor’s role;
  • To appreciate the issues around the design and pricing of CI products;
  • To explain the requirements of the claims process for CI benefits

Long-term care

  • To consider the need for advanced planning with clients regarding their short- and long-term care needs;
  • To understand the needs of seniors and the issues facing informal caregivers to be able to work more effectively with clients;
  • To identify key differences between long-term care insurance risk and other forms of insurance;
  • To distinguish between different forms of LTC insurance and be better able to explain the differences to the client

Group living benefits

  • To consider the benefits of short- and long-term disability programs in providing employer-sponsored benefit programs;
  • To consider the importance of healthcare benefits as an intrinsic component of group insurance offered by organizations to their employees;
  • To consider the use of flexible benefits as a solution to manage the increasing costs of employer-sponsored benefits programs;
  • To determine the applications for EAPs to control benefits expenditures and improve employee health;
  • To appreciate the complexities of group plan administration and claims adjudication

Delivery Methods:


This course was designed as an online self-study course with success highly dependent on the student's personal discipline. To increase study effectiveness, students should set up a study schedule. To maximize learning, students are encouraged to take full advantage of all the end-of-module self-test questions as well as the examples, glossary and definitions offered throughout the course.

After each module test students are provided with feedback information on incorrect answers to help them understand and apply what they have learned in their own practice.

This course is offered in an online format. Course content, practice quizzes, glossary, tests and exam can be accessed online.


Advocis has partnered with a number of post-secondary institutions to offer this course in a classroom setting. Please click here for additional information on how to register for this program through one of our education partners:

Registration includes:

  • Online content organized for efficient, effective study, optimized for any mobile device, organized into "bite-sized" segments, and searchable by topic.
  • Practice end-of-module quiz tool allows students to maximize their study time with the flexibility of selecting end-of-module quizzes prior to taking their tests and final exam
  • Online glossary
  • Self-test questions
  • Access to help for course-related questions — online and fax
  • Access to the Advocis Learning Centre
  • 120-day window for completion
  • First exam attempt

Additional Materials:


Group Benefits Plan Management, by Ann O'Neil   $74.95 (member) and $99.95 (non-member)*

The Aging Client and Long-Term Care, by Jacqueline E. Figas   $69.95 *

Printed Study Manual (optional) $50.00 *

* plus shipping and applicable taxes

Completion Requirements:

Passing mark is 60% overall.

Online evaluation:

  • Completion of 6 online module tests (40% of overall mark)
  • Final online exam (60% of overall mark)

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