Certified Health Insurance Specialist Program – Policies

Certified Health Insurance Specialist Program – Policies


You have 30 days from the date of registration to withdraw from your course and receive a partial refund (no refunds after this date).

Please note: Registrations are non-transferable and applicants must ensure that the information provided in their registration is accurate, as changes can not be made once the application has been processed.

Fee: Refund minus $75 + taxes

Course Extension

If you are unable to complete your course within its term, you may purchase an extension. The following rules apply:

  • Extension is 90 additional days from course expiry date
  • You retain all completed assessments and may continue from where you left off
  • Extensions must be requested at least 10 business days before the end of the course term

Fee: $75 + taxes


If you are unsuccessful in passing your course, you may request up to two (2) rewrites. Rewrites must be completed within 90 days of course expiry.

Fee: $75 + taxes per attempt


Should you require additional time to complete your course beyond its term, you may re-enrol for a reduced fee. The following rules apply:

  • Request must be made within one year from date of purchase
  • 120 days to complete
  • All completed assessments are reset and must be completed again

Fee: $150 + taxes

PLEASE NOTE: For more information, please contact Member Services via info@advocis.ca, 1-877-773-6765 or 416-444-5251.