Enhancing the professionalism of financial advisors in the best interests of the consumer

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Government departments and agencies

Canada Revenue Agency
The Canada Revenue Agency (CRA) administers tax laws for the Government of Canada and for most provinces and territories as well as various social and economic benefit and incentive programs delivered through the tax system.

Competition Bureau
The Competition Bureau ensures that Canadian businesses and consumers prosper in a competitive and innovative marketplace.

Department of Finance Canada
Finance Canada develops policies and provides advice to the federal government with the goal of creating a healthy economy for all Canadians.

Financial Consumer Agency of Canada (FCAC)
Established by the federal government in 2001, FCAC is an independent body working to protect and inform consumers of financial products and services.

Service Canada
Service Canada offers single-window access to a wide range of Government of Canada programs and services.

Financial Services Regulators

Canadian Council of Insurance Regulators
The Canadian Council of Insurance Regulators (CCIR) is the association for Canada’s provincial insurance regulators. The mandate of the CCIR is to facilitate and promote an efficient and effective insurance regulatory system in Canada to serve the public interest.

Canadian Securities Administrators (CSA)
The CSA is comprised of the provincial and territorial regulators of securities and is primarily responsible for developing a harmonized approach to securities regulation across the country.

Canadian Securities Transition Office
Established in July 2009, the Canadian Securities Transition Office has a three-year mandate to assist in establishing a national securities regulator.

Investment Industry Regulatory Organization of Canada (IIROC)
IIROC is the national self-regulatory organization which oversees all investment dealers and trading activity on debt and equity marketplaces in Canada. IIROC sets high regulatory and investment industry standards, protects investors and strengthens market integrity while maintaining efficient and competitive capital markets.

Joint Forum of Financial Market Regulators
The Joint Forum is a mechanism through which pension, securities and insurance regulators co-ordinate, harmonize and streamline the regulation of financial products and services in Canada. Its goal is to continuously improve the financial services regulatory system through greater harmonization and the coordination of regulatory approaches.

Mutual Fund Dealers Association (MFDA)
The MFDA is the national self-regulatory organization for the distribution side of the Canadian mutual fund industry.

Office of the Superintendent of Financial Institutions (OSFI)
OSFI is the primary regulator and supervisor of federally regulated deposit-taking institutions, insurance companies and federally regulated private pension plans.

Consumer disputes and advocacy

Canadian Foundation for Advancement of Investor Rights (FAIR)
The mission of FAIR Canada is to be a national voice for investors in securities regulation and a catalyst for enhancing the rights of Canadian shareholders and individual investors.

General Insurance OmbudService (GIO)
GIO’s mission is to provide consumers of car, home and business insurance in Canada with a cost-free, independent and impartial process by which they can resolve complaints.

Ombudsman for Banking Services and Investments (OBSI)
OBSI resolves disputes between participating banking services and investment firms and their customers, if they can’t solve them on their own.

OmbudService for Life & Health Insurance (OLHI)
OLHI is a national independent complaint resolution and information service for consumers of Canadian life and health insurance products and services, including life, disability, employee health benefits, travel, and insurance investment products such as annuities and segregated funds.

Financial Literacy / Education

Canadian Life and Health Insurance Industry (CLHIA)

Established in 1894, the CLHIA is a voluntary association whose member companies account for 99 per cent of Canada's life and health insurance business. The industry provides a wide range of financial security products such as life insurance, annuities (including RRSPs, RRIFs and pensions) and supplementary health insurance to more than 26 million Canadians. It also holds $574 billion of assets in Canada and employs about 139,000 Canadians.

CLHIA supports Financial Literacy Month with its Ready for Life Campaign and also produces a number of consumer publications on life and health insurance designed to assist Canadian consumers in making informed choices for themselves and their families.

Canadian Securities Administrators (CSA)
The CSA is comprised of provincial and territorial regulators of securities and is primarily responsible for developing a harmonized approach to securities regulation across the country. The Investors Tools section of the CSA’s website provides information on consumer rights and investor responsibilities, and offers consumers advice on how to protect their money and avoid frauds and scams.

Canadian Consumer Information Gateway
Created by the Office of Consumer Affairs, this website brings together consumer information, tools and services available from the most objective and reliable sources.

Citigroup Financial Education Curriculum

Credit Canada
Credit Canada works to empower Canadians by providing them with the information and tools they need to responsibly manage money and debt.

Financial Soccer
Created by VISA, Financial Soccer is a fast-paced, multiple-choice question game, testing players' knowledge of financial management skills as they advance down field and try to score goals.

Financial Football
Money management skills will be tested by this fast-paced NFL-themed video game developed by Visa.

Competition Bureau - Fraud Prevention
The Competition Bureau is an independent law enforcement agency that ensures Canadian businesses and consumers prosper in a competitive and innovative marketplace. Every March, The Competition Bureau sponsors Fraud Prevention Month. The website provides important information on recognizing, reporting and stopping fraud.

This website, owned by Forbes Digital, offers relevant articles, tutorials and tools to empower the individual investor.

Investor Education Fund
The Investor Education Fund (IEF) develops and promotes unbiased, independent financial information, programs and tools to help consumers make better financial and investing decisions.

Practical Money Skills for Life
Practical Money Skills for Life provides lots of free educational resources including personal finance articles, games and lesson plans for educators, parents and students.

SEDI(Social and Enterprise Development Innovations)
SEDI works with community groups nationwide to help low-income people become self-sufficient through financial literacy, saving and asset building, and entrepreneurship.

The City
The City is a learning program developed by the Financial Consumer Agency of Canada and BC Securities Commission to teach young people financial skills.

Your Money
YourMoney is a financial literacy resource for young people. It includes web-based resources and a free, non-commercial, in-class seminar offered across Canada by local banker.