LLQP Program – FAQ

LLQP Program – FAQ

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How do I access the online content?

Step 1: Once you are registered in the LLQP program, Advocis will invite you to register for Canadian Insurance Participant Registry (CIPR).

Step 2: Complete the CIPR registration. Please note that it is very important that you accept and complete the CIPR registration as we can only grant you online content access upon verification of your CIPR registration.

Step 3: Once you have completed the CIPR registration process you will be given access to the Advocis Online Learning Environment (ALE) where you can access the LLQP modules. However, keep in mind that once you are in the ALE, you first need to complete the Identity Verification Questionnaire for each module (see Launch the Orientation) to access the module content. Failure to complete this step will result in error messages.

How long will I have access to the LLQP online course?

The duration of the LLQP online course is one year from the date of purchase. Your access to the online content, PDFs, addenda, Practice Exam Tool, chapter quizzes, live and recorded webinars, and SeeWhy Learning Study Tools expires one year from the date you purchase the LLQP course.

Is there a place where I can get additional study aids to help me prepare for my LLQP provincial exams?

Advocis offers live and recorded webinars, SeeWhy Learning Study Tools and practice exams to help you prepare for your provincial exams. For more details, please see the Resources section of the LLQP module in the Advocis Learning Environment (ALE).

How long will I have access to an LLQP online module?

The duration of the LLQP online course is one year from the date of purchase. Your access to the online content, PDFs, addenda, Practice Exam Tool, chapter quizzes, live and recorded webinars, flash cards, and SeeWhy Learning Videos expires one year from the date you purchase the LLQP course.

Advocis offers specific modules such as Ethics and Professional Practice separately. The duration of this module is 120 days.

When can I take my module certification exams?

Each exam module is offered online with 24/7 access. You can activate the exams when you’re ready, at a time convenient to you within the one-year course timeframe.

Are the certification exams proctored?

Yes. All certification exams are proctored by Integrity Advocate to promote compliance and exam integrity.

What happens if I do not complete all LLQP modular certification exams within the one year?

If you do not complete all your exams within the one-year term, you are required to retake the course at full fee.

What happens after I pass the certification exams?

Once you have passed all of the certification exams within the program, Advocis will update your education profile. We will also update your CIPR profile confirming your certification. When you register to write provincial examinations, you will be asked to provide your CIPR number. This confirms you are eligible to write the provincial examinations.

Advocis will also email you an LLQP certificate confirming successful completion of the program.

What if I have a question about the provincial exams?

If you have a question regarding the provincial exams, please contact the exam center in your province. For a listing of exam centers.

Who can I contact if I am having difficulty understanding the LLQP material?

There are two ways to let us know you need help with the LLQP material:

  1. You can leave your question(s) in the Discussion Forum in the Advocis Learning Environment (ALE). Your question will be answered in the next bi-weekly review session with our LLQP Trainer
  2. You can email us your question(s) at llqp-pqap@advocis.ca and an industry Subject Matter Expert will send you an answer within five business days

Please remember to include your Advocis ID and name of the module you need assistance with.

Is there a certification exam for each of the four (4) LLQP modules?

Yes, you will write a certification exam for each of the four (4) LLQP modules (four exams in total).