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Home The Power of Professional Development Advocis Education – Administration – FAQ
Advocis students can rest assured that the security for our site is very strong with 128-bit encryption, and that their personal information is safe.
In addition, as a result of recent rulings and decisions made by the Privacy Commission, a member or student must advise Advocis of the circumstances under which their information can be distributed to and shared with employers and third-party suppliers, if it is to be shared at all. For more information, please read Advocis’ Privacy Policy.
Any Advocis member in good standing is eligible to receive member pricing when signing-up for a program that offers this benefit.
Online access to your course and materials will be available within 48 hours after your registration has been processed.
If requested, professionally printed course material is available (for a printing fee) and will be shipped to you within 5 to 10 business days (regular shipment) after your registration has been processed. An expedited delivery service (within 3 business days) is available for an additional fee. Some courses also require you to obtain textbooks that are available at an additional cost. Please see the relevant program web page for more information on required textbooks.
As an alternative to professionally printed course material, please note that course material can be downloaded in PDF format.
The Advocis Appeals Policy allows candidates to request a re-mark of their assignment or exam if they believe their result is not accurate:
For more information on the Advocis Appeals Policy.
Yes. Advocis does consider exemptions or equivalencies depending on the course or program. For more information on our policy, please visit one of the links below:
You can access your transcript by logging into your Advocis Dashboard and clicking on ‘Designation Course History’ on the left-hand side menu under ‘Designation.
You may only take a module or course once per year for it to be counted towards your Institute Designation CE requirements. Check with your regulatory body for specific rules.
Yes. Advocis does consider extensions depending on the course of program. Please see our extension policies below:
Yes. Please see our cancellation policies below:
Yes. Please see our rewrite policies below:
If you require technical assistance with the Advocis Learning Environment, please contact our Technical Support Team at elearning@advocis.ca.
If you have a general question please contact Advocis Member & Client Services from Monday to Friday between 9:00 AM and 6:00 PM EST. If you require assistance outside of these hours, we would be pleased to get back to you. Email and voicemail messages will be responded to the next business day.
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